Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster. Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. It also lets you create marketing lists and campaigns, and even follow service cases associated with specific accounts or opportunities.

The Customer Service Hub is a focused, interactive interface, designed to simplify your day-to-day case and knowledge management activities. It shows you all your vital information in one place and lets you focus on the key activities that require your attention.